Kuromon Crystal Hotel - 4-star hotel with 24-hour front desk near Itami Airport
Located in the Chuo Ward district of Osaka, steps from Kuromon Ichiba Market and an 11-minute walk from Dotonbori Glico Sign. The hotel provides a 24-hour front desk, concierge service, luggage storage, and free WiFi throughout the property. A microwave is available in a common area. The property is smoke-free and does not allow pets or service animals. Safety features include a carbon monoxide detector, smoke detector, security system, and window guards.
Additional perks of the hotel
Concierge service
Luggage storage
Multilingual staff
Microwave in common area
Security system with window guards
Guest Rooms
The hotel features 69 individually decorated, air-conditioned guestrooms. All units include a flat-screen TV, refrigerator, electric kettle, private bathroom with separate bathtub and shower, deep soaking bathtub, toilet with electronic bidet, hairdryer, slippers, and complimentary toiletries. Room types include double, single, triple, and twin rooms, some offering quiet street views.
Other conveniences
Complimentary tea in some rooms
Humidifier in some rooms
Clothes rack
Trouser press
Heating
Quiet street views in some rooms
View all
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
This hotel has a fantastic location, right next to Kuromon Market and just a short walk from Nippombashi Station. The rooms, while clean, were on the smaller side, which is typical for Japan. The service was decent but not always spot-on. On the plus side, there's a convenience store across the street, making it easy to grab snacks. Overall, it's a good value for the price, but there are definitely areas for improvement.
Rooms
7.0
The rooms were clean and accepted for two people, but they felt quite small, even by Japan's standards. There was noticeable dust on some surfaces, which was a bit disappointing.
Service
7.0
The service was friendly and the staff spoke fluent English, but there were moments of miscommunication that made interactions a bit challenging.
Location
10.0
The location was perfect-right beside Kuromon Market, with Nippombashi Station just three minutes away. It felt vibrant yet surprisingly quiet, which was a nice balance.
Dining
5.0
The dining options were quite limited, mostly Asian cuisine with very few Western choices. It could really benefit from a wider variety of options.
Facilities
6.0
The hotel's facilities were basic and would benefit from some upgrades, particularly in dining variety and room amenities.
Scott
United States,
February
2025
7.6/10
I had a decent stay overall at this hotel. The rooms were nicely decorated and had high-quality amenities, which made my experience comfortable. Being right next to Kuromon Market was a huge plus for exploring the area. However, the service could use some improvement, as communication was a bit challenging at times. While the value for the price was reasonable, the breakfast options left much to be desired.
Rooms
8.0
The rooms were tastefully decorated with different themes, and I appreciated the big bathroom and comfy beds. Although the room was somewhat small, it had a nice kettle and a large TV.
Service
6.0
The service had its ups and downs. While everyone was friendly, the language barrier made some interactions a little challenging, and the response times were on the slower side.
Location
9.0
The hotel's location is perfect; it's just a short walk to Kuromon Market and close to Nippombashi station. Plus, there's a 7/11 right across the street, which is super convenient.
Dining
5.0
Breakfast was less satisfactory compared to other places I've stayed. The selections were limited and didn't quite hit the mark for my husband, which was a disappointment.
Facilities
7.0
The hotel had a nice ambiance and the facilities were generally good, but nothing particularly stood out as exceptional.
Robert
United States,
January
2025
6.6/10
Staying at this hotel was a mixed experience. The location was absolutely perfect, just a stone's throw from the morning market and close to Nippombashi station. However, the room was smaller than I expected, which made it a bit uncomfortable, and the service left a lot to be desired. I had communication issues with the staff, and it felt unwelcoming at times. Overall, while the hotel has its highlights, I'm not sure I would choose to stay here again.
Rooms
5.0
The room was quite small, even by Japanese standards, which made it feel a bit cramped for my liking.
Service
5.0
The service was lacking; I had trouble communicating with the staff, and their approach was not very professional.
Location
10.0
The hotel's location is unbeatable, just a quick 3-minute walk from Nippombashi station and right by the bustling market.
Dining
5.0
The dining options were pretty limited, strictly Asian with hardly any Western food available, which I found disappointing.
Facilities
6.0
There weren't many facilities to speak of, but the basic amenities were provided.
Vanessa
United States,
January
2025
7.0/10
This hotel has a fantastic location right next to Kuromon Market, which made exploring local food easy. The rooms are surprisingly spacious and very clean, providing a comfortable stay. However, the dining options are quite limited, focusing mainly on Asian cuisine. Overall, the service was decent, but there were some language barriers that made communication tricky at times.
Rooms
8.0
The rooms are spacious and much cleaner compared to some standard hotels in Japan.
Service
6.0
The service was not bad, but there were moments when staff members scolded us in Chinese rather than assisting. Still, some were very friendly and fluent in English.
Location
9.0
The location is perfect, just a short walk to Nippombashi Station and a quick ten-minute walk to Namba-Dotonbori. Having a 7/11 across the street was super convenient!
Dining
5.0
The dining experience was very strictly Asian, with limited Western options, which could definitely be improved.
Facilities
7.0
The hotel facilities were adequate but not outstanding.
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